We’ve identified a technical issue, where direct debit and credit card payments haven’t been processed as scheduled for some of our customers.

You should see your payment leave your designated account a day or so later than scheduled. You don’t need to do anything, and your cover is not impacted.

We’re working hard to resolve this issue and we’re sorry for any inconvenience that it may have caused you.

Claims fast facts.

Claims fast facts.

  • Together with diabetes, heart disease is responsible for the deaths of more New Zealanders each year than any other condition1.

  • Heart disease - and strokes specifically - are the number one cause of disability with 1 in 21 adults living with heart disease, that’s more than 180,000 New Zealanders2.

  • People living with diabetes are two to four times more likely to have a heart attack or stroke3.

Making a claim

Did you know Fidelity Life’s income protection cover may pay up to 75% of your income for a certain period of time if you’re unable to work due to a serious illness or injury?

This includes conditions that can be linked to diabetes such as stroke, heart attack and heart failure.

Diabetes Heart attack Heart failure Stroke Pulmonary heart disease
$4.8k monthly income protection payment
$5k monthly income protection payment
$6k monthly income protection payment
$2.2k monthly income protection payment
$2k monthly income protection payment

Get in touch with your adviser if you’d like to find out more about protecting yourself and your family if you are unable to work.

[1] https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/diabetes

[2] Annual Data Explorer 2017/18: New Zealand Health Survey (Ministry of Health, 2019)

[3] https://www.heartfoundation.org.nz/wellbeing/managing-risk/managing-diabetes