Conduct.
How we ensure good conduct.
At Fidelity Life, we foster a culture of good conduct.
As a long-standing member of the Financial Services Council (FSC) we’re committed to complying with the FSC Code of Conduct.
We have policies and processes in place that set out how we operate responsibly and ethically in our service to you.
Our policies and processes.
Our customers are at the heart of what we do.
We’ve established 3 principles to guide our ways of working and serve the needs of our customers. Our people work to provide you with:
Trust.
We do the right thing and provide you with certainty.
Value.
We offer quality products and services that are suitable.
Clarity.
We provide products and services
that are clear and easy
to understand.