How can we help you today?

How can we help you today?

If you’ve been severely impacted by the recent weather events in the North Island, we may be able to provide some financial relief.  Reach out via assistance@fidelitylife.co.nz. We’re here to help. Find out more.

Menu
Contact form

General enquiries.

Our office hours are 8am - 5pm, Monday – Friday.

We’re closed on public holidays.

Existing and new customers:

0800 88 22 88

Fax 09 308 9953

Westpac life insurance customers:

0800 738 641

westpac.insurancehelp@fidelitylife.co.nz

Life 360 and Business 360 customers:

0800 754 754

lifecover@fidelitylife.co.nz

If you’re phoning from outside New Zealand:

+64 9 373 4914

Contact us online.

Use contact form.

Enter your details.

More ways.

Update your contact details.

Use this form to tell us about any changes.

Make a claim.

You can start the claim process using this form.

Request a financial adviser.

Use this form to request a financial adviser.

Complaints.

If you'd like to make a complaint please visit our complaints page for details on what to do next.

Feedback.

We love feedback – if you have thoughts, feedback for us, or you’d simply like to give a compliment, please complete our feedback form.

Head Office.

Our office hours are 8am - 5pm, Monday – Friday.

Physical address:
Fidelity Life House, Level 4, 136 Fanshawe Street, Auckland 1010

Postal address:
PO Box 37-275, Parnell, Auckland, 1151

Location:

Media contacts.

Hamish Anderson, Head of Corporate Affairs

hamish.anderson@fidelitylife.co.nz

09 300 8938

027 451 3436

 

Marina Ohtsuka, External Communications Lead

marina.ohtsuka@fidelitylife.co.nz

09 373 4914

021 257 2666