Update your contact details.
Use this form to tell us about any changes.
Our office hours are 8am - 5pm, Monday – Friday.
We’re closed on public holidays.
Existing and new customers:
customerservice@fidelitylife.co.nz
Fax 09 308 9953
Life 360 and Business 360 customers:
If you’re phoning from outside New Zealand:
Our office hours are 8am - 5pm, Monday – Friday.
Physical address:
Fidelity Life House, Level 4, 136 Fanshawe Street, Auckland 1010
Postal address:
PO Box 37-275, Parnell, Auckland, 1151
Location:
Our response to COVID-19.
We’re committed to the safety and wellbeing of our people, customers and communities.
Our offices are open to our people and visitors as usual, and proof of vaccination or a negative COVID-19 test aren’t required for entry.
However, we ask that you do wear a mask in common areas such as lifts, and where 1 metre social distancing is challenging.
We’ll continue to assess the risk of COVID-19 transmission and review our approach in response to the evolving situation and Government guidance.
Contact: Hamish Anderson, Head of Corporate Affairs