How can we help you today?

How can we help you today?

General enquiries.

Our office hours are 8am - 5pm, Monday – Friday.

We’re closed on public holidays.

Existing and new customers:

0800 88 22 88

Fax 09 308 9953

Life 360 and Business 360 customers:

0800 754 754

If you’re phoning from outside New Zealand:

+64 9 373 4914

Contact us online.

Use contact form.

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Head Office.

Our office hours are 8am - 5pm, Monday – Friday.

Physical address:
Fidelity Life House, Level 4, 136 Fanshawe Street, Auckland 1010

Postal address:
PO Box 37-275, Parnell, Auckland, 1151



Our response to COVID-19. 

We’re committed to the safety and wellbeing of our people, customers and communities.

Our offices are open to our people and visitors as usual, and proof of vaccination or a negative COVID-19 test aren’t required for entry.

However, we ask that you do wear a mask in common areas such as lifts, and where 1 metre social distancing is challenging.

We’ll continue to assess the risk of COVID-19 transmission and review our approach in response to the evolving situation and Government guidance.

Media contact.

Contact: Hamish Anderson, Head of Corporate Affairs

09 300 8938

027 451 3436