Claims we’ve paid

Understanding the claims process.

Claims we've paid

Make a claim

Start here

We’re all about paying claims.

Making a claim can feel overwhelming at first. But keep in mind we’ve paid out over $1.1 billion in claims to New Zealanders since we started in 1973, so we’ll guide you through the whole process to make it as simple as possible. Check out what our customers have to say – and see some of the fast facts below.

Real people. Real stories.

Because life isn’t something that always goes to plan, it’s good to hear real stories about how a little bit of insurance cover can go a long way. But don’t take our word for it – watch some of these uplifting stories from customers about how having insurance with Fidelity Life made all the difference.