A helping hand.

A helping hand.

Financial relief for customers impacted by the recent North Island weather events.

Our thoughts are with those of you impacted by the recent weather events in Auckland, Northland, Tairāwhiti, Bay of Plenty, Waikato, Hawkes Bay and Tararua. To support you during this time, we’ve developed a special relief offer for customers suffering from financial hardship.


What’s available to you.

If you’ve been severely impacted by the recent flooding in the North Island or Cyclone Gabrielle and can supply evidence, we’ll waive your premiums for up to 1-month whilst keeping your cover in place. For all the details, including eligibility criteria and terms and conditions, read our overview.

Download our North Island weather event overview.

Here when you need us.

If you’ve been impacted by the North Island weather events, please talk to your adviser before making any decisions or reach out to us at assistance@fidelitylife.co.nz.


Not eligible for this offer, but concerned about paying your premiums?

If you’re facing financial hardship, don’t worry - you have other options to help keep your policy in place while you get back on your feet. You should talk though your options with your adviser in the first instance to understand what’s best for you or contact our team at assistance@fidelitylife.co.nz - we’re here to help.