We’ve identified a technical issue, where direct debit and credit card payments haven’t been processed as scheduled for some of our customers.

You should see your payment leave your designated account a day or so later than scheduled. You don’t need to do anything, and your cover is not impacted.

We’re working hard to resolve this issue and we’re sorry for any inconvenience that it may have caused you.

We’re a finalist for 2018 Life Insurance Company of the Year!

We’re a finalist for 2018 Life Insurance Company of the Year!

21 September 2018

Fidelity Life, the 2017 Life Insurance Company of the Year, has been named as a finalist for the 2018 title at the New Zealand Insurance Industry Awards.

“We’re thrilled to have made the finals for the second year running”, says CEO Nadine Tereora.

“Life Insurance Company of the Year is a highly sought-after award that gives our customers, advisers, partners and our people confidence they’re with the best.

“We’re up against tough competition but regardless of who the eventual winner is, being a finalist again is something our whole team is very proud of.”

Presented annually by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) the New Zealand Insurance Industry Awards are the pinnacle event for the country’s insurance industry.

Now in their seventh year, the awards recognise excellence and achievement by the top performing individuals and businesses from across the industry.

The winners will be announced on 29 November 2018.

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