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Claims we've paid.
Learn about claims we’ve paid.
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Claims we've paid
We paid out on 93% of all claims in our last financial year.
The highlights.
1-July 2020 to 30-June 2021.
For nearly 50-years we’ve been helping New Zealanders and their families when life hasn’t quite gone to plan.
93%
of all claims paid.
1,461
customer claims were paid.
$130.8m
paid out in claims.
Claims paid 1-July 2020 to 30-June 2021.
Cancer
accounted for 35%of all claims we paid.
Most common were Breast cancer, Prostate cancer & Melanoma.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Cardiovascular
conditions accounted for 13%of all claims we paid.
Most common were Heart attack, Heart failure and Heart surgery*.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Spinal
injuries accounted for 3%of all claims we paid.
Most common were Lower back* and a slipped disc.*
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Injury to bones,
muscles, limbs & joints accounted for 20%of all claims we paid.
Most common were shoulder, knee and ankle.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Respiratory
conditions accounted for 5%of all claims we paid.
Most common were Pneumonia and Respiratory failure.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Neurological
conditions accounted for 2%of all claims we paid.
Most common were Parkinson's disease, Multiple sclerosis and a Benign brain tumour.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
*Reference to a condition or body part has been simplified for the purposes of this webpage. All claims are subject to the satisfaction of the medical condition set out in the relevant policy wording. Get in touch with an adviser for more information.
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