Our customers are at the heart of what we do.
We’ve established 3 principles to guide our ways of working and serve the needs of our customers. Our people work to provide you with:
We do the right thing and provide you with certainty.
We offer quality products and services that are suitable.
We provide products and services
that are clear and easy
We’re governed by people who care.
Our Board of Directors oversees the business of Fidelity Life and is responsible for its corporate governance. The Board sets broad corporate policies and works with management to develop strategic direction that keeps you front of mind.
More information about our corporate governance can be found in our latest annual report.
Our decisions are made here.
We’re New Zealand owned and operated. Our business decisions are made for New Zealanders by New Zealanders who know our New Zealand way of life.
Our 2 largest shareholders, the NZ Super Fund and Ngāi Tahu Holdings, have long term, multi-generational investment horizons and, like us, care deeply about protecting our future generations.
We’re licensed to protect and advise you.
We’re regulated under the Insurance (Prudential Supervision) Act 2010 and hold a licence issued by the Reserve Bank of New Zealand.
We also hold a Financial Advice Provider licence issued by the Financial Markets Authority.
We have an excellent financial strength rating.
We’ve maintained an A- (Excellent) financial strength rating from A.M. Best since December 1996. Learn about our financial strength rating, solvency and statutory fund.