Customer stories.

Customer stories.

Hear from our customers.

We’ve identified a technical issue, where direct debit and credit card payments haven’t been processed as scheduled for some of our customers.

You should see your payment leave your designated account a day or so later than scheduled. You don’t need to do anything, and your cover is not impacted.

We’re working hard to resolve this issue and we’re sorry for any inconvenience that it may have caused you.

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Real stories from New Zealanders.

In their own words, our customers share heartfelt stories about life taking unexpected turns and how having life insurance with Fidelity Life made a difference.

Mike Havill tells of Fidelity Life claims story

Meet Mike.

Diagnosed with Parkinson’s in 2012, Mike is still powering on.

Mike's story

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Make a claim.

Start now.
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Looking for life insurance?

Looking for life insurance and not sure where to start? Find out what types of cover might work for you.

Get started.

Who are you looking to protect?

What's your job status?

What's your living situation?

Any debts or mortgage you'd like taken care of if you died?

Any savings to get you by if you got sick or injured & had to stop working?

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When you need us, we’re here for you.