Financial Strength.

Financial Strength.

Please note that some banks have recently made changes to the way direct debits are processed which means funds need to be available on the day the payment is due, or it may be declined. If your direct debit payment hasn’t gone through and you would like to make a manual payment or discuss payment options email westpac.insurancehelp@fidelitylife.co.nz.

Our AM Best Financial Strength Rating.

Fidelity Life has maintained an A- (Excellent) financial strength rating from AM Best since December 1996. 

AM Best’s Financial Strength Rating (FSR) scale.

Rating categories Rating symbols Rating notches*

Category definitions

Superior A+ A++ Assigned to insurance companies that have, in our opinion, a superior ability to meet their ongoing insurance obligations.
Excellent A A- Assigned to insurance companies that have, in our opinion, an excellent ability to meet their ongoing insurance obligations.
Good B+ B++ Assigned to insurance companies that have, in our opinion, a good ability to meet their ongoing insurance obligations.
Fair B B- Assigned to insurance companies that have, in our opinion, a fair ability to meet their ongoing insurance obligations. Financial strength is vulnerable to adverse changes in underwriting and economic conditions.
Marginal C+ C++ Assigned to insurance companies that have, in our opinion, a marginal ability to meet their ongoing insurance obligations. Financial strength is vulnerable to adverse changes in underwriting and economic conditions.
Weak C C- Assigned to insurance companies that have, in our opinion, a weak ability to meet their ongoing insurance obligations. Financial strength is very vulnerable to adverse changes in underwriting and economic conditions.
Poor D - Assigned to insurance companies that have, in our opinion, a poor ability to meet their ongoing insurance obligations. Financial strength is extremely vulnerable to adverse changes in underwriting and economic conditions.

*Each Best's Financial Strength Rating Category from "A+" to "C" includes a Rating notch to reflect a gradation of financial strength within the category. A Rating notch is expressed with either a second plus "+" or a minus "-".

AM Best's Financial Strength Non-Rating Designations.

Designation symbols Designation definitions
E Status assigned to insurers that are publicly placed, via court order into conservation or rehabilitation, or the international equivalent, or in the absence of a court order, clear regulatory action has been taken to delay or otherwise limit policyholder payments.
F Status assigned to insurers that are publicly placed via court order into liquidation after a finding of insolvency, or the international equivalent.
S Status assigned to rated insurance companies to suspend the outstanding FSR when sudden and significant events impact operations and rating implications cannot be evaluated due to a lack of timely or adequate information; or in cases where continued maintenance of the previously published rating opinion is in violation of evolving regulatory requirements.
NR Status assigned to insurance companies that are not rated; may include previously rated insurance companies or insurance companies that have never been rated by AM Best.

Things you should know.

Westpac life insurance products are arranged by Westpac New Zealand Limited ("Westpac") and underwritten by Fidelity Life Assurance Company Limited ("Fidelity Life"). None of Westpac Banking Corporation ABN 33 007 457 141 (incorporated in Australia), Westpac, or any member of the Westpac Group of companies guarantee the obligations of, or any products issued by, Fidelity Life or any member of the Fidelity Group of companies.

Terms, conditions, exclusions and limits apply to Westpac life insurance products and more detail can be found in the relevant policy document. The availability of any insurance cover is subject to the acceptance and approval of a complete application. Any claim payment is subject to your claim being accepted.

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