Conditions of the Authority to accept Direct Debits.

I may ask my bank to reverse a direct debit up to 120 calendar days after the debit if:

• I don’t receive written notice of the amount and date of each direct debit from the initiator, or
• I receive written notice but the amount or the date of debiting is different from the amount or the date specified on the notice.

I may ask my bank to reverse a direct debit up to nine months after the date the initiator sent the first direct debit under the authority if I am not reasonably satisfied that the authority authorised my bank to debit my account with the amount of the direct debit. 

The initiator is required to give me written notice of the amount and date of each direct debit in a series of direct debits no less than 10 calendar days before the date of the first direct debit in the series. The notice is to include:

• the dates of the debits, and
• the amount of each direct debit.

If the bank dishonours a direct debit but the initiator sends the direct debit a second time within 5 business days of the original direct debit, the initiator is not required to notify me a second time of the amount and date of the direct debit.

If the initiator proposes to change an amount or date of a direct debit specified in the notice, the initiator is required to give me notice no less than 30 calendar days before the change.

How to cancel a direct debit.

Please call us on 0800 738 641 if you have any queries or wish to cancel this authority. If you cancel this authority, you will also need to advise your bank, either verbally or in writing. 

Initiator name: Fidelity Life Assurance Company Limited

Authorisation Code: 0300893