Fidelity Life Contacts

Send us an Email

Fidelity Life enquiries
clientservices@fidelitylife.co.nz

Former TOWER Life policy enquiries
lifecover@fidelitylife.co.nz

CONTACT FORM Click here to send us an email through the website.


Feedback and suggestions
We value the opinions and experiences of our customers, and are constantly trying to improve what we do and the way we do it to. We welcome your feedback whether it be a compliment, complaint, or suggestion. Click here to email us

Give us a call

We'd love to hear from you. Our working hours are Monday to Friday, 8:00am - 5:00pm

All Fidelity Life enquiries
0800 88 22 88 or 09 373 4914

Enquiries about former TOWER Life policies
0800 754 754

Find your nearest office

Auckland (Head office):
Fidelity House
81 Carlton Gore Rd
Newmarket
Auckland 1023
New Zealand

Wellington:
Level 1
1 Market Grove
Hutt Central
Lower Hutt 5010
New Zealand

Christchurch:
Level 1
205 Durham Street
Christchurch 8011
New Zealand

Tauranga:
Level 1/Unit 3
9 Devonport Road
Tauranga 3110
New Zealand

Hamilton:
1st floor
John Sullivan House
62 Tristram Street
Hamilton
New Zealand

Dunedin:
Ground floor
Otago House
89 Princes Street
Dunedin 9016
New Zealand

Addresses for post or courier

Auckland (Head office):
Fidelity Life Assurance Company
PO Box 37275
Parnell
Auckland 1151
New Zealand


Wellington:
Fidelity Life Assurance Company
PO Box 38604
Wellington Mail Centre
Lower Hutt 5045
New Zealand


Christchurch:
Fidelity Life Assurance Company
PO Box 403
Christchurch 8140
New Zealand


Tauranga:
Fidelity Life Assurance Company
PO Box 15688
Tauranga 3144
New Zealand


Hamilton:
Fidelity Life Assurance Company
PO Box 1453
Hamilton 3240
New Zealand


Dunedin:
Fidelity Life Assurance Company
PO Box 1246
Dunedin 9054
New Zealand

Send us a fax

Fidelity Life Insurance and investment policies
Fax: 09 308 9953

Enquiries about former TOWER Life policies
Fax: 0800 000 850 or 0800 000 851